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Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
If you’re new to The Ordinary, start here. The Daily Set features three products that can be used in a daily skincare routine.
The Squalane Cleanser - 50ml removes makeup and cleanses the skin while supporting your skin’s moisture barrier through hydration.
Hyaluronic Acid 2% + B5 (with Ceramides) - 30ml uses five forms of hyaluronic acid to support hydration to multiple layers of your skin's surface.
Finally, Natural Moisturizing Factors + HA - 30ml is a daily moisturizer that works with your skin to support its natural hydration barrier. They’re the fundamental formulas for any skincare regimen.
Squalane Cleanser - 50ml Squalane, Aqua (Water), Coco-Caprylate/Caprate, Glycerin, Sucrose Stearate, Ethyl Macadamiate, Caprylic/Capric Triglyceride, Hydrogenated Starch Hydrolysate, Sucrose Laurate, Polyacrylate Crosspolymer-6, Isoceteth-20, Sodium Polyacrylate, Tocopherol, Hydroxymethoxyphenyl Decanone, Trisodium Ethylenediamine Disuccinate, Malic Acid, Ethylhexylglycerin, Chlorphenesin. Hyaluronic Acid 2% + B5 - 30ml Aqua (Water), Sodium Hyaluronate, Pentylene Glycol, Propanediol, Sodium Hyaluronate Crosspolymer, Panthenol, Ahnfeltia Concinna Extract, Glycerin, Trisodium Ethylenediamine Disuccinate, Citric Acid, Isoceteth-20, Ethoxydiglycol, Ethylhexylglycerin, Hexylene Glycol, 1,2-Hexanediol, Phenoxyethanol, Caprylyl Glycol. Natural Moisturizing Factors + HA - 30ml Aqua (Water), Caprylic/Capric Triglyceride, Cetyl Alcohol, Propanediol, Stearyl Alcohol, Glycerin, Sodium Hyaluronate, Arginine, Aspartic Acid, Glycine, Alanine, Serine, Valine, Isoleucine, Proline, Threonine, Histidine, Phenylalanine, Glucose, Maltose, Fructose, Trehalose, Sodium PCA, PCA, Sodium Lactate, Urea, Allantoin, Linoleic Acid, Oleic Acid, Phytosteryl Canola Glycerides, Palmitic Acid, Stearic Acid, Lecithin, Triolein, Tocopherol, Carbomer, Isoceteth-20, Polysorbate 60, Sodium Chloride, Citric Acid, Trisodium Ethylenediamine Disuccinate, Pentylene Glycol, Triethanolamine, Sodium Hydroxide, Phenoxyethanol, Chlorphenesin. Our formulations are updated from time to time as part of our commitment to innovation. As such, the ingredient list shown here may vary from the box of the product depending on time and region of purchase.
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